'I would just like to say a big Thank you to all the CDL staff for your support over the last 16 months. As you may have already seen in news reports, the Project was a phenomenal success across the board & far exceeded our expectations. Although the number of stock orders were immense & some last minute, we appreciate the role some of staff played in making sure that key stock arrived at various sites on time with no hassles. I would be grateful if you could pass on this message to the rest of your team.'

Customer Service
Customer satisfaction is high on the priority list at CDL, which is why we supply clients with a dedicated Client Service Manager, backed by a Customer Service team, with the training and experience to provide a personalised and professional service, including:


Public Sector Organisation
'We have enjoyed an excellent level of service from Fairway over a number of years. A relationship has been developed, based upon a positive understanding of the business that has delivered real and measurable benefits. As such, Fairway is a valued and integral supply partner to our marketing teams.'

Automotive Manufacturer
'Thank you for all your efforts over Christmas, it was our most successful to date with all orders despatched on time and very good customer feedback so hopefully more business to come.'

Online Retailer
'Your call centre had a call from Mrs S Andrew, who placed her order for Christingle material yesterday Monday at 9.10am and received her order today Tuesday at 10.55am. She is overwhelmed by the speed of the order, and could not stop saying her praises for the Charity.'

Charity
'CDL always exceeds the levels of service that they have to provide and they understand what we want and deliver it without any fuss. Ultimately you want contractors that will be flexible and say 'yes' to your requests, not come up with excuses, and they provide that. CDL are brilliant – I would recommend them to any company.'

High Street and Mail Order Retailer
'I thought you might be pleased to see some positive feedback from some of the E-Bay and Amazon customers we have had. Quick dispatch of these orders is important in getting a good rating and repeat business and so far we have a 100% rating which is excellent so thank you for your help in achieving this.